| My pro didn't arrive? |
|---|
|
You shouldn’t have to deal with this issue but if it ever happens we truly apologize. Please contact us and let us make it right. |
How Cancellation works
* a minimum of 24-hour notice is required without acquiring a cancellation fee.
| Type | Description | Fee |
|---|---|---|
|
Same day cancellation |
Cancel or reschedule 4 – 24 hours before your booking |
$45 |
|
Short notice cancellation |
Cancel less than 4 hours before booking |
Full booking cost |
|
Missed appointment fee |
A pro arrives for a scheduled booking but they are unable to gain access or get started |
Full booking cost |